FAQ

Why I can't get your email responses?

10 . Why I can't get your email responses? Please check the SpamGuard setting of your email box. You can also submit a ticket in your account on our website if we have...

How can I know the status of my order?

3 . How can I know the status of my order? You can check the status of your order including the real-time preparation information from the “My Orders” of your account...

Can I make any changes to my order And how?

4. Can I make any changes to my order And how? Yes. Just submit a ticket or feel free to send  an email to yej080@live.com if you want to make any change...

What's your return policy?

11 . What's your return policy? (1) Defective Products. We will accept returns on website purchases within 30 days after delivery arrival. All defective products can be returned for refund or replacement,...

Metal FAQ

12 . Metal FAQ What's the meaning for the mark "LF", "NF" or "RoHs"? LF: Short for Lead Free NF: Short for Nickel Free RoHs: Short for Lead Free & Cadmium...