FAQ

Are all your products available in stock?

1 . Are all your products available in stock? There are the following types of Stock Status of PandaHall products for sale: IN STOCK This product has sufficient stock and it’s expected...

How do you deal with those temporarily unavaila...

5 . How do you deal with those temporarily unavailable items after I place an order? For the goods unavailable temporarily, we will provide some similar products for you to choose...

Do you offer FREE Shipping?

6 . Do you offer FREE Shipping? Shipping costs are calculated based on the weight and volume of the items in your order, the destination, and the shipping method selected. We irregularly...

Why are the goods in mixed color I received are...

7 . Why are the goods in mixed color I received are not exactly same color as the picture on your website shows? The pictures of these beads on our...

Can I use your pictures or descriptions on my w...

8 . Can I use your pictures or descriptions on my website? Yes, you can use product pictures and product descriptions from ExcFine freely, provided they are used appropriately in the context...

What if the goods arrive damaged?

9 . What if the goods arrive damaged? We're sorry about that if your package shows breakage on receipt, attempt to open it in the presence of the driver or at...